We welcomed a central auditor reviewing the different assessments and anomalies… Exacta communicated regularly with us throughout the audits… I’m pleased to say they have managed to secure significant savings due to incorrect billing from Authorities whilst also ensuring the remainder of the portfolio was charged correctly.
Head of Cumulo, Business Rates & Special Projects
O2
Exacta have been retained to audit the entire property portfolio for O2. Their audit work so far has uncovered errors resulting in refunds and savings of over £350,000. Exacta’s dynamic approach along with the experience and dedication of the audit team ensures our continued success for O2. Exacta have been working on the O2 portfolio for just over six months now and have already recovered total refunds in six figures. These are savings that would have otherwise passed us by…They are helpful, enthusiastic and innovative and I would recommend them.
Estates Manager, O2 Property
Heineken
We have worked with Exacta since 2017, when they identified a one-off historical refund opportunity pertaining to the business rates of one of our subsidiaries. Since that instruction, Exacta worked for us on an ad-hoc basis generating rates savings. More recently, in August 2020, we entered into an exclusive historical rates auditing contract with them. More than £400,000 of savings have been achieved to date across more than 40 assessments. The analysts and my account manager provide regular savings reports and updates as needed. As such, I have no hesitation in recommending Exacta forensic rates auditing services to other Pub Cos, Landlords or other Ratepayers that are looking to minimise their business rates liability.
Corporate Estate Manager
NHS University Hospitals Birmingham Trust
The Exacta team had identified an apparent error in our business rates charges… Less than two months after they first made contact, a refund cheque arrived! I am therefore happy to recommend Exacta to other NHS and private organisations.
Acting Deputy Director of Finance
Nortel
I was contacted a number of years ago by an Exacta Sales Consultant, with promises that Exacta could recover rate rebates that no other company had been able to do previously for Nortel. To say that I and our administrators were pleased, would be a great understatement. Over the last two years, Exacta have realised savings of approximately £1.3 million to Nortel, across 6 different assessments. Something no other company seem able to compete with. They are very professional to deal with and I would have no hesitation in very strongly recommending them to any company.
Real Estate Operations Manager, EMEA
Accounting Direct Plus
While we do not usually engage with services of this type his explanation made sense and I saw that there was no risk involved in the audit. After I provided our client’s instructions Exacta began the recovery process… The audit was successful and involved very little effort on our part…
Tax Partner
Al Jazeera International Ltd
Exacta’s proposal was fair and sensible, I was able to sign off on their letter of authority… Michael stayed in touch with me regularly, answering my questions on their progress whenever necessary. It was especially helpful that Exacta didn’t need to visit our property during their audit work. I’m happy to say that we have already received over £100,000 back… as well as over £35,000 in future savings… which are very welcome during the coronavirus outbreak. I will be happy to work with Exacta again in the future and I’m happy to recommend their services.
Head of Regional Finance
Avant Homes
We’ve had a successful relationship with Exacta since 2016. Initially, they identified historical refund opportunities for our business rates. More recently, their keen eye for detail uncovered several show homes not receiving specific reliefs… Exacta’s team clearly explained their services and offered the reassurance of no upfront costs if unsuccessful. This transparency, along with their collaborative approach, gave us the confidence to move forward…We’re delighted to confirm that Exacta has secured over £7 million in savings across more than seventy assessments! Exacta’s analysts kept us informed throughout the audit. We were able to quickly respond to any requests for additional information, ensuring a smooth process.
Group Financial Controller
Airport Co-ordination
I would be happy to recommend Exacta, I found the team efficient and friendly to work with. When approached they gave me the reassurance that there would be no costs incurred if they were unsuccessful, this helped me make an informed decision to proceed. I was very pleased that they gained a refund for my company and would work with them in the future.
